We are committed to low prices for high quality merchandise, and that policy includes keeping our shipping costs as low as possible. We provide free shipping for orders over US$150.00 (excluding distributors). Our ground shipping rates are as follows:
Order Value Shipping Cost
Up to $150 $7.99 (Ground Shipping)
Over $150 FREE (except Distributors)
All sales of liquid products are final. This includes but is not limited to: Anesthetics, Pigments, Semi Permanent Pencils, Perm Kits, Tint Colors and Glues.
All sales of machines, DVDs and Magnifying Glasses are final - no returns or exchanges. All machines are warrantied for 6 months from the date of invoice.
All other products can be returned or exchanged within 30 days of purchase with original receipt. Product must be in original packaging and unused/new.
You must call customer service for a return authorization.
Please check order upon receiving it, any missing or damaged product must be reported within 48 hours of delivery date.
Prices are subject to change without notice.
Call for return authorization on damaged or defective items:
494 McCormick St.
San Leandro, California 94577, United States
Phone : 510-382-1131
Outside California: 1-800-781-4419,
Office Hours: 9:00am-5:00pm Pacific Time, Monday-Friday
We respect the privacy of our customers. Our on-line transactions are conducted on a secure server using the latest SSL technology to protect your credit card number. We process payments via the Authorize.net service for maximum security. After your order is processed, we only retain the last 4 digits of your card number in our system to protect your data. Your CVV security code is never stored on our server at all.
We will never sell or share your personal information with any other person or company except as necessary to process your order.